Sample Survey items with a scale of Strongly Agree (SA), Agree (A), Disagree (D), and Strongly Disagree (SD). In this survey format, the test-run participant circles the appropriate choice.

You will not necessarily use all of the items shown below in a single survey. Some of the items are actually looking for the same information. They're just worded somewhat differently.

Sample Survey

1. The purpose of the program was clear.	SA	A	D	SD
2. The program directions were clear.	SA	A	D	SD
3. The program helped me learn about... (put topic, i.e, parts of cars, here).	SA	A	D	SD
4. The program was easy to use.	SA	A	D	SD
5. The program worked smoothly.	SA	A	D	SD
6. The program kept my interest.	SA	A	D	SD
7. The visuals were appropriate.	SA	A	D	SD
8. The visuals helped me learn.	SA	A	D	SD
9. The audio was appropriate.	SA	A	D	SD
10. The audio helped me learn.	SA	A	D	SD
11. The sequence of instruction was appropriate.	SA	A	D	SD
12. The amount of information was appropriate.	SA	A	D	SD
13. The amount of interaction was appropriate.	SA	A	D	SD
14. The pace of the program was about right.	SA	A	D	SD
15. The accompanying documentation was helpful.	SA	A	D	SD

After you have collected the surveys, you assign points to each of the choices (SA=4, A=3, D=2, SD=1), and calculate an average score for each item. For example:

One of the drawbacks to using a survey like this is that you may not get information which is specific enough to help you "fix" any indentified problem areas. You may want to encourage specific comments by leaving enough space between items for the participants to write comments or by asking for specific suggestions for improving the product.

tudio 1151 Guidebook by Karen McNally and Alan Levine

URL: http://www.mcli.dist.maricopa.edu/authoring/studio/
            guidebook/survey.html