These articles and other materials have been shared with the Ocotillo chairs. Paper copies will be sent via campus mail, and should you need another copy, send an email request to Tracy Price or call MCLI at 1-8300. See also:

• readings 1998-99
• readings 1997-98

• article request service

1. Planning for Instructional Technology by Carol Frances, Richard Pumerantz, and James Caplan, Change, July/August 1999, pp25-32.
   "Much of today's strategic planning, however, looks primarily to the process of planning, laboring over who should be involved or how to reach consensus on goals. But a better process will never be enough to deal with the critical issues imposed by IT. Better information is needed... We came up with six propositions, which could fairly be described as the six assumptions (or conventional wisdom) underlying most planning for IT on college and university campuses today... None of the six, we think, is entirely correct, some of them are entirely wrong. And wrong assumptions are likely to misdirect educational effort and warp outcomes."

2. Taking Control of Technology Panning By Eliot Levinson & Jim Surratt Caplan, Converge Magazone, September 1999, pp 52-54.
   "Technology plans... often are the work of committees and project technology acquisition for the coming three to five years. Regardless of whether the plans succeed in meeting the ritual requirement of getting the money, they're likely to be lousy planning and management tools in assuring that the technology is implemented well... The two biggest problems are that the planning does not integrate the needs of instruction, management, support organizations, and infrastructure; and that technology use is not based on meeting strategic goals, such as instructional improvement."
   http://www.convergemag.com/Publications/CNVGSept99/
   TechFromTop/TechFromtheTop.shtm

3. "The Continuing Challenge of Instructional Integration and User Support" Campus Computing Project, 1999 National Survey of Information Technology in Higher Education
   'Assisting faculty efforts "to integrate technology into instruction" remains the single most important information technology (IT) challenge confronting American colleges and universities over the next two to three years, according to new data from The Campus Computing Project. Fully two-fifths (39.2 percent) of the institutions participating in the Project's 1999 survey identify "instructional integration" as their single most significant IT challenge, up from 33.2 percent in 1998 and 29.6 percent in Fall 1997.

   "Providing adequate user support" ranks second again this year: just over one-fourth (28.2 percent) of the survey respondents identified user support as the most significant challenge for their institutions, up from 26.5 percent in 1998 and 25.0 percent in 1997. Placing third was "financing the replacement of aging hardware and software," identified by one-seventh of the survey respondents (14.3 percent) as the single most important IT challenge for their college.'
   http://www.campuscomputing.net/

4. "Today's Teaching and Learning: Leveraging Technology" American Productivity & Quality Center (APQC)
   "APQC and the State Higher Education Executive Officers conducted a consortium benchmarking study, Faculty Instructional Development, to explore the use of technology in teaching and the processes used to prepare educators to employ it. Examine the findings from this study in the Best-Practice Report Today's Teaching and Learning: Leveraging Technology. Discover 14 findings related to current institutional context, teaching and learning issues, organizational issues, policy and financing issues, and performance measurement."
   http://www.apqc.org/

5. "Total Cost of Ownership: A Busindess Idea that's Ready for School" by Jan Van Dam, Technology & Learning, October 1999, pp 39-42.
   TCO is the latest buzzword, but let's hope it's more than a passing fad, because understanding the Total Cost of Ownership is critical to the success of technology in education.